Leadership is often conceptualized as the big decisions that create a major impact for organizations and individuals. While there is no doubt that BIG is a part of leadership, giving more thought to the little things will make us better leaders and better humans.

When we spend all our time dreaming of what’s possible, we often don’t see what’s right in front of us. We forget to be present and miss out on the here and now. As you think of all the possibilities that 2025 has for you and your credit union, resolve to pause and contemplate these three considerations before chasing after what’s next (whatever it may be):

Simon Sinek once famously said, “People don’t buy what you do, they buy WHY you do it.” When you think about your credit union and how to increase member satisfaction, loyalty and engagement, the WHY should be your guiding principle. The what is secondary.

I conceptualize giving grace to others as an act of understanding and support and am frequently willing to do it. However, giving grace to myself feels uncomfortable. Here are three ways I will choose to give myself grace in 2024